Questions:
1.
For the case study where the employee had stated in the therapy session he was, “Spending his evenings planning revenge on his managers because they had treated him unfairly for many years and they deserved to be punished”. What action did the therapist take?
2.
In thinking about an organization’s recovery, there is a temptation to focus narrowly on care-giving responses such as debriefings and counseling. Essential as these services are, they are only part of the picture. What actions of the manager or EPA can play a vital role in helping or hindering recovery?
3.
The Critical Incident Stress Debriefings (CISD) model assists the victims of critical incidents with their recovery process. The Phases are (1) Introductory Phase, (2) Fact Phase, (3) Thought Phase, (4) Reaction Phase, (5) Symptom Phase, (6) Teaching Phase, and (7) Re-entry Phase. What are participants asked to discuss in the ”Thought Phase” and “Reaction Phase”?
4.
Professionals affected by secondary traumatic stress and related conditions, such as vicarious trauma, experience a variety of symptoms that may affect all aspects of daily life, including negative changes in beliefs about themselves, others, and their work. What are other examples of these symptoms?
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Answers:
A. -The way the manager or EPA:
- conveys information,
- schedules responsibilities,
- sets priorities,
- monitors employee performance after a violent incident.
B. As soon as the employee left her office, the therapist called the psychiatrist and asked whether he viewed the employee’s statement as a threat. The psychiatrist said he believed it was a serious threat and recommended that she take immediate action. The EAP counselor called the police and agency officials and informed them about the situation
C. Participants are asked what their first thoughts were concerning the incident. The thought phase begins to personalize the experience for the participants. This is the first phase in which some participants may exhibit some reluctance to share.
And “what was the worst part of the event for them, personally.” This phase generally causes participants to begin exploring some of their deeper, personal responses to the event.
D. -Hypervigilance -Poor Boundaries -Avoidance -Inability to Empathize/Numbing -Addictions -Chronic Exhaustion/Physical Ailments -Minimizing -Anger and Cynicism -Feelings of Professional Inadequacy |
